This Privacy Policy explains how kelab711 ("we", "us", "our") collects, uses, discloses, and protects the personal data of users ("you", "Player", "User") of the kelab711 platform at kelab711.org. We are committed to handling your information responsibly and transparently in accordance with applicable data protection principles.
Your Privacy Matters: kelab711 does not sell your personal data to third parties. Your information is used solely to operate, secure, and improve the services we provide to you.
kelab711 operates the online gaming platform accessible at kelab711.org (the "Platform"), providing live casino games, slots, sports betting, and related entertainment services to registered users in permitted jurisdictions. For the purposes of this Privacy Policy, kelab711 is the data controller responsible for your personal data processed in connection with your use of the Platform.
If you have any questions about how kelab711 handles your personal data, please contact our Data Protection Officer at the contact details provided in Section 14 of this Policy.
kelab711 collects the following categories of personal data in the course of operating the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, MyKad / passport number, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Mobile phone number, email address, residential address | Account communication, OTP delivery, withdrawal verification |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), transaction history | Processing deposits and withdrawals, AML compliance |
| Gaming Data | Bet history, game session data, win/loss records, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, session cookies, login timestamps | Security monitoring, fraud prevention, service improvement |
| Communications Data | Support chat transcripts, emails to kelab711, feedback submissions | Customer service, dispute resolution, quality assurance |
kelab711 does not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, or health data) except where voluntarily provided in a support context or where required for responsible gaming purposes.
kelab711 collects personal data through the following means:
kelab711 uses your personal data for the following purposes:
kelab711 will not use your personal data to make solely automated decisions that produce legal or similarly significant effects on you without appropriate human oversight and notification.
kelab711 processes your personal data on the following legal bases:
kelab711 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis:
All third-party service providers engaged by kelab711 are bound by contractual data protection obligations and are prohibited from using your data for any purpose other than that for which it was shared.
kelab711 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, regulatory, and compliance purposes. Specific retention periods are as follows:
Upon expiry of the applicable retention period, kelab711 will securely delete or anonymise your personal data in accordance with its data destruction procedures.
kelab711 implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:
While kelab711 takes all reasonable precautions, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, kelab711 will notify affected users without undue delay.
kelab711 uses cookies and similar tracking technologies on the Platform to enhance functionality, analyse usage, and support security operations. The types of cookies used include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to use the kelab711 Platform and may prevent you from logging in to your account.
Subject to applicable law, you have the following rights in relation to your personal data held by kelab711:
To exercise any of the above rights, please contact kelab711's Data Protection Officer at the contact details in Section 14. kelab711 will respond to verified requests within 30 days. Identity verification may be required before processing data rights requests.
The kelab711 Platform is strictly intended for individuals aged 21 years and above. kelab711 does not knowingly collect personal data from persons under the age of 21. If we become aware that a minor has registered an account or provided personal data on the Platform, we will promptly close the account and delete all associated personal data. If you believe that a minor has accessed the kelab711 Platform, please contact us immediately at the details in Section 14.
The kelab711 Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the kelab711 Platform. kelab711 is not responsible for the privacy practices, content, or data handling of any third-party websites linked from the Platform. We encourage you to review the privacy policies of any third-party services you access.
kelab711 reserves the right to amend this Privacy Policy at any time. Changes will be published on this page at kelab711.org/privacy-policy, and the "Last Updated" date will be revised accordingly. Where changes are material, kelab711 will notify registered users via email or in-platform notification. Your continued use of the Platform following publication of any changes constitutes acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or kelab711's data protection practices, please contact our Data Protection Officer through the following channels:
Our team is accessible to players across Malaysia — whether you're reaching out from Kuala Lumpur, Penang, Johor Bahru, or elsewhere in the country. We aim to acknowledge all privacy-related correspondence within one business day and respond fully within 30 days of receiving a verifiable request.
All data transmitted between your device and the kelab711 Platform is encrypted with 256-bit SSL — the same standard used by major banks. Your login credentials and financial data are never exposed in transit.
kelab711 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively to deliver, secure, and improve the kelab711 Platform experience.
New device logins trigger OTP verification to your registered mobile number. This prevents unauthorised access even if your kelab711 password is compromised on an external platform.
kelab711 collects only the personal data necessary to operate the Platform and meet legal obligations. We do not request data that is not relevant to providing our services to you.
Access, correct, or delete your kelab711 account data at any time. Our Data Protection Officer processes verified requests within 30 days and can be reached via live chat or email around the clock.
Your payment account information at kelab711 is stored with tokenisation and never shared with game studios. Financial data access is restricted to authorised payment processing staff only.
🪔 Ready to Explore kelab711?
Now that you understand how kelab711 protects your privacy, explore our full platform — live casino, 1,500+ slots, and a comprehensive sportsbook covering EPL, Malaysia Super League, UFC, and more. All payments in MYR, instant e-wallet payouts.
⚠ You must be 21 years or above to use kelab711. Please gamble responsibly.